We accept payments from Paypal, Stripe and Worldpay. Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it's impossible to cancel an order. If you need to attend a convention, please make sure you have enough time for preparing. All the accessories can ship immediately. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. Complicated dress may need more than 30 days. Once you make an order, it will take 15 –20 working days to customize your costume by professional dressmaker. Our tailors will make the costume fit for you. A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size.